Everything you need to know about getting your SOMO sleep mask, trying it risk-free, and what happens if it isn't the perfect fit. If you ever have a question, our team is one message away.
Shipping
We believe a better night's sleep shouldn't come with hidden costs or long waits. Every SOMO order ships with care, fully tracked, from the moment it leaves us to the moment it reaches your door.
- Free shipping on every order. No minimums, no thresholds, no fine print — shipping is always on us.
- Dispatched within 24 hours. Orders placed on business days leave our facility within one business day.
- Typical delivery in 3–7 business days within the US, with tracking emailed to you the moment your order is on its way.
- International shipping available. We ship SOMO worldwide so you can sleep deeper wherever you are.
30-Night Risk-Free Trial
Great sleep is personal, so we give you a full month to make SOMO your own. Sleep on it for 30 nights and let your body be the judge.
If you're not sleeping deeper, simply reach out and we'll issue a full refund — and you can keep the mask. There's truly nothing to lose.
How to start a return
- Reach out through our Contact page with your order number.
- Our team will confirm your refund — no lengthy forms, no hoops to jump through.
- Refunds are issued to your original payment method within 5–10 business days.
Warranty
SOMO is built to last and backed by us. Every mask is covered against manufacturing defects, so you can rest easy knowing your sleep is in good hands. If something isn't right, get in touch and we'll make it right.
Still have a question?
We're always happy to help. Visit our Contact page and a member of the SOMO team will get back to you.